Libraries

(updated 22 April 2021)

Following the Roadmap out of lockdown we are pleased to be able to re-open our libraries for browsing, computer use and increase the opening hours from Monday 12 April.

All our libraries will revert to their usual opening hours except that they will close for lunch from 1pm-2pm. The lunch hour will not apply if the library is opening later, for example 1pm-7pm.

You can browse and borrow without an appointment, but may have to queue. 

Children under 11 will not be required to cover their faces, and children under 12 must be accompanied by an adult.

If you still want to use our Six of the Best collection service you can complete the online request form or email your library with details of the type of book you like to read and the number you would like to collect or phone 0300 123 6703 Monday to Friday 9am to 5pm. 

45-minute sessions on public computers are available on the hour on a first come first served basis.

In some of our libraries we have been able to make a space available for you to sit and study or use our free Wi-Fi.

In order to mitigate the risk of both contracting and spreading Covid-19, we have developed a robust system of managing risk inside of our library buildings. This means that we are constantly reviewing and updating our service offers, risk assessments and ways of working to keep pace with the changes in government and public health issued guidance. 

Charges for photocopying and printing will be re-introduced on Monday 12 April.

Overdue fines and reservation charges will be re-introduced from Tuesday 4 May.

We aren't delivering any of our usual activities in our libraries at the moment but following the move to step 3 of the government roadmap we will start to re-introduce some of our activities (such as Baby Bounce and Rhyme and Learn My Way) in some of our libraries, making sure we can do this in a safe way and so that following step 4 of the government roadmap we can move closer to our usual library service offer. Read the full roadmap details.

You can order a Six of the Best collection:

You can book a computer session:

  • By asking staff during opening hours
  • By phoning 0300 123 6703 Monday to Friday 9am to 5pm

Please help us by renewing online or using the automated phone line 0300 123 6704.

Where possible, your items are being renewed to 4 May 2021. Overdue charges will be waived until 4 May 2021. If you are unable to renew any items please chat with us on Ask a Lancashire Librarian, email library@lancashire.gov.uk or phone 0300 123 6703. 

Temporary library closures for essential work

Some of our libraries need to have essential work carried out to support their computers. Unfortunately, a few will need to close temporarily for this work to be carried out. Returns and collection of reservations and pre-ordered Six of the Best books will be available.

We are sorry for any inconvenience this may cause you.

Please be aware that these arrangements may change at short notice due to circumstances beyond our control:

  • Burnley Friday 23 April
  • Parbold Friday 23 April
  • Morecambe Monday 26 April
  • Leyland Tuesday 27 April
  • Clayton Green Wednesday 28 April
  • Clitheroe Friday 30 April

Savick library is currently closed. Community Gateway Association, who own the library building, are carrying out a major regeneration project on the Savick estate following extensive resident consultation. This work has already begun and involves demolishing the existing block of units and properties. We are working with them on plans for an exciting purpose-built library facility, which will form part of the new development. We will update this page as soon as possible with interim arrangements for library services while the scheme is being completed. 

Online services

You can join Lancashire libraries by completing this joining form.

We've got lots of great things for you in Your library at home.

Download free eBooks, eAudio, newspapers, magazines and comics using BorrowBox, OverDrive and PressReader.

Use our online reference resources including information, facts and figures, family and local history, newspapers old and new, school homework and study, music and literature.

Try a digital quiz, jigsaw, crossword or word search.

Home library service

(updated 6 April 2021)

Delivery by volunteers and library delivery drivers is continuing. Over 300 of our home library service customers across the county continue to receive new bags of books chosen by staff and delivered by volunteers or our library service drivers on a regular basis. 

A third of our home library service users are also using Lancashire Volunteer Partnership's telephone befriending service. This means that a volunteer rings them on a regular basis to have a friendly chat and make sure they are well. 

This service is still available to all people in Lancashire who may feel lonely, isolated, vulnerable or in need of support. If you know someone who you feel would benefit from a welfare call why not refer them but please ask their permission first. You can find the referral form on the volunteer partnership's website.

Reading groups

(updated 7 April 2021)

We are pleased to announce that following a review of services affected by the coronavirus it has been agreed that we can offer reading group sets for collection to our members.

This offer only applies to the supply of books for groups to collect and we continue to be unable to allow groups to meet in libraries in line with current guidance from the Government.

For those groups who want to have their next set of chosen titles sent to their nominated pickup library please contact readinggroups@lancashire.gov.uk.

If you have sets to return you can now do so via your nearest open library. Find a library.

Mobile library service

(updated 7 April 2021)

The mobiles based at Clayton Green, Garstang, Heysham and Ormskirk are all operational.

From 12 April 2021 visits will be limited to one person at a time on the mobile at each stop. Customers will be able to browse the stock and make their own choice.

Please be aware that this may make the stops last longer and affect the times of arrival and departure.

Customers will be asked to wear a face covering. Exemptions to wearing a face covering.

A timetable of the mobile routes will be available here once we have fully tested the timing of our new routes.

Music and drama collections 

(updated 7 April 2021)

Subscribing societies can request sets from our music and drama collections by making requests online. This service also includes supplying sets from other library authorities currently participating in the inter library loan scheme.

If you have sets to return you can now do so via your nearest library or directly to Lostock Hall library. Find a library

Unfortunately, we are unable to offer an onsite browsing service at Lostock Hall library because of restrictions on building capacity due to the current coronavirus pandemic.

Further information

As part of the NHS Test and Trace service we will be keeping a temporary record of your name and contact details for 21 days. We will ask you to provide details before you enter the library.

You will be able to download the NHS Covid-19 app and scan a QR code when visiting. The app allows people to report symptoms, order a coronavirus test, check into venues by scanning a QR code and it helps the NHS trace individuals that may have coronavirus.

If you cannot, or choose not, to download the app our staff will take your details.

This service allows you to arrange a collection of a bag of up to six books which our library staff will select for you. Proving hugely popular during lockdown we are continuing this service. Find out more and read comments from our readers.

Complete the request form with details of the type of book you like to read and the number you would like to collect or phone 0300 123 6703, Monday to Friday 9am to 5pm, to arrange a collection. We aim to find you books that you will really enjoy reading, and maybe to introduce you to some new authors. (If this does not appeal and you only want a specific title please log into your account and place a reservation for collection at one of the open libraries, and we will do our best to supply).

We can't guarantee you won't have read any of them previously. We aim to let you know within five working days when your books will be ready to collect.

You may request Six of the Best selections for up to four people.

Please don't make an unnecessary visit to the library to return books as we are renewing all items to Tuesday 4 May 2021. All fines will be waived until 4 May.

You can return books at any time during our opening hours. You may have to queue and will need to maintain social distancing. Staff will direct you on how to return your books.

All books will be quarantined for 72 hours before going back on the shelves.

Our public computers are available for use but maintaining social distancing and keeping Covid-19 safe means we don't have as many available at the moment. You can book a 45-minute session by emailing us, phoning 0300 123 6703 (Monday to Friday 9am to 5pm) or visiting a library. One booking per day is allowed and bookings may be made up to one week in advance. Computer sessions start on the hour when the library is open. All computers are cleaned between sessions.

45 minute sessions on public computers are available on the hour on a first come first served basis. Sessions can be pre-booked.

If no-one else is waiting to use a public computer we may be able to extend your 45 minute session by an extra 15 minutes if you ask us.

Should you need another session later during the same day, you can book one provided there is a session available.

We would appreciate your cooperation with our staff so that this can work fairly for everyone.

We are processing reservations and you will be notified when you can collect them. You may also receive an automated notification from Library Elf.

All reserved items are being pre-issued to 4 May 2021 to make collection quicker and safer. You will see them in your current loans in your online account. Any uncollected items will be removed from your account after 4 May 2021.

Reservation charges will be waived until 4 May 2021. All items collected after this date will incur the 75p reservation charge.

Charges for photocopying and printing will be re-introduced on Monday 12 April.

Overdue fines and reservation charges will be re-introduced from Tuesday 4 May.

Find out more about library charges.

We are not currently lending DVDs or CDs. We hope to offer this service soon.

Please be kind to our library staff. Lancashire County Council operates a zero tolerance policy for aggressive, abusive or threatening behaviour. Action will be taken against anyone who is abusive or aggressive which may include permanent exclusion from all of our libraries. 

We are following guidance from Public Health England. We are quarantining returned books for 72 hours, staff will be washing their hands regularly and making sure they do this before handling books.

Our libraries are designated as Covid-19 secure and we are following national guidance on safety and cleanliness. Hand sanitiser will be available. Please follow the instructions of the staff to ensure we all stay safe.

In some of our libraries we have been able to make a space available for you to sit and study or use our free Wi-Fi.

Please ask your local library for details as arrangements vary depending upon the amount of space available.

We would appreciate your cooperation with our staff so that this can work fairly for everyone.

 

We aren't delivering any of our usual activities in our libraries at the moment but following the move to step 3 of the government roadmap we will start to re-introduce some of our activities (such as Baby Bounce and Rhyme and Learn My Way) in some of our libraries, making sure we can do this in a safe way and so that following step 4 of the government roadmap we can move closer to our usual library service offer. 

Read the full roadmap details.

The mobiles based at Clayton Green, Garstang, Heysham and Ormskirk are all operational.

Visits are limited to one person at a time on the mobile at each stop. Our customers are able to browse the stock and make their own choice.

Please be aware that this may make the stops last longer and affect the times of arrival and departure.

All our existing customers for these mobiles have been contacted to let them know the service has started again. Customers will be asked to wear a face covering. Exemptions to wearing a face covering.

A timetable of the mobile routes will be available here once we have fully tested the timing of our new routes.   

Subscribing societies can request sets from our music and drama collections by making requests online. This service also includes supplying sets from other library authorities currently participating in the inter library loan scheme.

If you have sets to return you can now do so via your nearest library or directly to Lostock Hall library. Find a library.

Unfortunately, we are unable to offer an onsite browsing service at Lostock Hall library because of restrictions on building capacity due to the current coronavirus pandemic.

Delivery by volunteers and library delivery drivers is continuing under national lockdown regulations.

A third of our home library service users are also using Lancashire Volunteer Partnership's telephone befriending service. This means that a volunteer rings them on a regular basis to have a friendly chat and make sure they are well.

This service is still available to all people in Lancashire who may feel lonely, isolated, vulnerable or in need of support. If you know someone who you feel would benefit from a welfare call why not refer them but please ask their permission first. You can find the referral form on the volunteer partnership's website.

We are pleased to announce that following a review of services affected by the coronavirus it has been agreed that we can offer reading group sets for collection to our members.

This offer only applies to the supply of books for groups to collect and we continue to be unable to allow groups to meet in libraries in line with current guidance from the Government.

For those groups who want to have their next set of chosen titles sent to their nominated pickup library please contact readinggroups@lancashire.gov.uk.

If you have sets to return you can now do so via your nearest library. Find a library.

 

Self-service machines will be in use from Tuesday 4 May and include a card payment option. The machines will be Covid-19 safe.