Coronavirus: Public transport
Passengers on dedicated school and college bus services over the age of 11 must wear a face covering unless exempt.
Find out what you need to know about travelling to school in Lancashire and what we are doing as a local authority to manage higher demands on our highways network.
Disruption to bus and rail services
(Updated November 2020)
From 2 December, Lancashire is in Tier 3 restrictions so passengers should try to reduce the number of journeys they make, avoid unnecessary travel and stay local if possible. The latest information on travelling is available at gov.uk website.
With the ongoing COVID-19 pandemic, disruption to bus and rail services continues. Please follow government advice and travel safely by walking and cycling, if you can. This will help maintain capacity on public transport for key workers and essential travel.
You can also help control coronavirus by:
- working from home where possible
- washing or sanitising your hands regularly
- keeping your distance when you travel, where possible
- avoiding the busiest routes, as well as busy times like the rush hour
For the latest information and guidance on using public transport, visit the government website
Face coverings are mandatory on public transport
Face coverings must be worn by all passengers aged 11 and over while using public transport to help reduce the spread of coronavirus. Face coverings must be worn throughout the journey, and in enclosed spaces such as buses and train stations, unless you are exempt.
Please note that face coverings are not the same as face masks. The government has set out advice on how to make and wear your own face coverings easily at home, using a scarf or other textile items. It is important that you do not use medical grade PPE masks to ensure these remain available for frontline staff
When using public transport, practice social distancing and where possible please buy tickets online or use contactless payments. Please remember to wash your hands before and after travelling.
Our bus operators throughout Lancashire have been working hard to ensure passengers have as clean and safe a journey as possible during the pandemic. Extra cleaning measures have been put into place, and available seating has been reduced to allow social distancing.
Before travelling, please check your bus operator's website for the latest travel information and bus times.
The major bus operators in Lancashire are:
Arriva North West
Website - https://www.arrivabus.co.uk/north-west/
Facebook - https://www.facebook.com/northwestarriva/
Twitter - https://twitter.com/arrivanorthwest
Instagram - https://www.instagram.com/arrivabus.northwest/
Website - https://www.blackpooltransport.com/
Facebook - https://www.facebook.com/blackpooltransportservices
Twitter - https://twitter.com/BPL_Transport
Instagram - https://www.instagram.com/blackpooltransport/
Website - https://www.catch22bus.co.uk/
Facebook - https://en-gb.facebook.com/Catch22bus-Ltd-134405156940435/
Twitter - https://www.catch22bus.co.uk/
Kirkby Lonsdale Coach Hire
Pilkington bus/Boomerang Travel
Website - http://pilkingtonbus.com/
Facebook - https://www.facebook.com/Pilkington-Bus-175222522529998/
Twitter - https://twitter.com/PilkingtonBus
Rotala Preston Bus
Website - https://www.stagecoachbus.com/
Facebook - https://www.facebook.com/StagecoachBus/
Twitter - https://www.stagecoachbus.com/promos-and-offers/national/stay-connected
Instagram - https://www.instagram.com/stagecoach_bus/?hl=en
Blackburn Bus Company
The Burnley Bus Company
Tendered Bus Services
The county council's tendered bus services resumed normal service on Monday 1 June. In addition, from 19 July 2020 there will be a number of revisions to the bus network restoring links and improving frequency of services across local communities. For further details see our bus service changes.
Train services have been running a reduced timetable since March. If your journey is essential and you need to go by train, please check the train company's website before you set out.
Further information can be found at:
Trans Pennine Express
Avanti West Coast
Website - https://www.avantiwestcoast.co.uk
Facebook - https://www.facebook.com/avantiwestcoastrail/
Twitter - https://twitter.com/AvantiWestCoast
Instagram - https://www.instagram.com/avantiwestcoast/?hl=en
Key Workers – bus and rail timetables feedback
If you are a key worker and you would like to give feedback on the temporary bus and rail timetables across Lancashire because you are concerned they do not meet your needs to get to/from work, or you have comments about social distancing or cleanliness on buses and trains, please email firstname.lastname@example.org and we will pass on your comments to the relevant operator.
School Bus Services
Lancashire school bus services are operating but parents are asked to consider if they could walk or cycle the school run if possible to allow social distancing on school buses. Find out more about Active Travel and our new Switch to Cycling campaign.
Most community transport bus service have been temporarily suspended, however the operators are continuing to support the local community by supporting many of their more vulnerable passengers by offering a shopping service and the ability to just keep in touch. To find out more please contact your local community transport provider for details.
(Updated November 2020)
To ensure the continued health and well-being of staff and passengers, and to try and reduce the spread of the coronavirus we have put in place a range of measures at our bus stations and interchanges which have re-opened and are Covid secure.
These measures initially included removing the availability of public toilets until measures could be put in place to manage access, ensuring that people using them could do so safely while social distancing.
At Preston Bus Station the opening times are 7am – 7pm Monday - Sunday. Accrington 7am – 8pm Monday – Saturday and 8am – 8pm Sunday, Chorley and Nelson 7am – 7pm Monday – Saturday and 8am – 7pm Sundays.
Services departing outside of these times will still arrive and leave from sites but may depart from a different stand. At Preston Bus Station all buses before and after these times will operate from the Coach Station.
Timetables are not available from any site. Please contact operators directly for timetable information.
Bus Station Toilets
The toilets are now open at all bus station facilities as we have attendants in place to manage access to them. We have additional staff in place at all our sites which have enabled the toilets to be reopened with managed access. Toilets at all sites are available between 8am and 6pm only and will be closed periodically to enable increased cleaning to be undertaken.
We have additional staff in place at all our sites which have enabled the toilets to be reopened with managed access. Toilets at all sites are available between 8am and 6pm only and will be closed periodically to enable increased cleaning to be undertaken.
An Accessible toilet at each site continues to be available for any individual who possesses a Radar key. Access will not be provided for anyone without their own Radar key.
The Changing Places facility at Accrington Bus Station is temporarily out of service.
Accrington, Chorley & Nelson Bus Stations
Floor markings are in place within the concourse at all sites and passengers are requested to adhere to these as much as is possible even if this increases slightly the route out of or through the building.
Access to the concourse is restricted for most passengers arriving at Accrington and Nelson sites who should disembark and follow signs to exit from outside the buildings.
Chorley Bus Station is unable to provide any mobility scooters from the site and contact should be made with Shopmobility for alternative arrangements.
Preston Bus Station
A one way system for passengers has been implemented and main doors are designated as entry or exit only. Information and indicators are in place to help people get around the site safely.
The car park at the bus station is open in line with the opening times of the bus station.
Park and Ride
(Updated November 2020)
With the government announcement of the easing of the national Covid-19 restrictions from the Wednesday 2nd December, both the Lancaster and Walton le Dale Park and Ride bus services will resume normal operation from the first bus on Wednesday 2nd of December.
The Preston, Portway Park and Ride is operated by Rotala Preston Bus Ltd on a commercial basis. This site will remain closed to enable government guidance on social distancing on the buses to be maintained. For further information on the Portway site please visit www.prestonbus.co.uk.
(Updated November 2020)
Free travel will remain in place for travel after 9.30am Monday to Friday and all day Saturday, Sunday and Bank Holidays. NoWcard pass holders should be aware that government advice remains for people to only use public transport for necessary journeys and consider alternative options if they can. Older and vulnerable people are advised to try to travel at quieter times when more seats will be available and it is easier to maintain social distancing.
Disabled persons NoWcard holders will still be able to travel before 9.30am for a flat fare of £1.