Burnley children and family wellbeing services

Centre details

Due to Coronavirus our centres are temporarily closed. However we are running lots of groups and courses remotely via ZOOM.

We're also running a range of creative and activity based virtual sessions during the school holidays to engage children and families. Check our social media platform of Facebook for weekly challenges posted to engage children and young people of all ages to get involved: Burnley Family Zone on Facebook.

If you would like to speak to us for more information, advice or support please still call us on the numbers below.

South West Burnley Children and Family Wellbeing Services
21 Tay Street
BB11 4BU
Tel: 01282 470891

Burnley Wood Children and Family Wellbeing Services
33 Brunswick Street
BB11 3NY
01282 470707

Burnley Central Neighbourhood Centre
Whittam Street
BB11 1LW
01282 471222

Reedley Hallows Children and Family Wellbeing Services
Barden Campus
Barden Lane
BB10 1JD
01282 682286

The Chai Centre
Hurtley Street
BB10 1BY
01282 628530

Ightenhill Children and Family Wellbeing Services
Oak Street
BB12 6QZ
01282 470891

Whitegate Children and Family Wellbeing Services
Victoria Road
BB12 8TG
01282 470891

Virtual groups via Zoom

To take part in any of our virtual groups and courses you will need a Zoom account and an email address.

You will need to set this account up prior to accessing the group. Once we have spoken to you, we will email you an invite into the group.

Please be assured we have lots of systems in place to safeguard you and your children.

The courses are delivered by qualified Children and Family Wellbeing practitioners. For booking onto any course please call 01282 470815 or 01282 470919. 

Please check our Facebook page for regular updates and session changes: Burnley Family Zone on Facebook

Every Tuesday 10am–11am

This activity session will focus on new-born babies up to being mobile, helping parents to understand the age and stage development of their child.

Every Wednesday 11am-12noon

Aimed at parents/carers with babies aged 0-6 months. Currently delivered via Zoom by qualified Children and Family Wellbeing practitioners.

Every Thursday 10am – 11am

Parent and child activity session with a focus on speech, language and communication.

Every Thursday 4-5pm

A safe and welcoming environment for children with special educational needs and disabilities to take part in activities, have fun and meet friends.

Youth programme 

For more details or to book on a session please call 07929 847448 or 01282 470815.

We support SEND Young people to have a fun time and make new friends.

Throughout the program we will be looking at:

  • Cooking, shopping, independence
  • Motivation and confidence building
  • Team building, team work and personal and social development
  • Arts and crafts
  • Employability skills (Older young people)
  • Computers
  • Sports
  • Organising events throughout the year

During the COVID pandemic this session is being delivered virtually on Zoom on a Tuesday evening.

POUT Burnley 12-19+, is a new LGBT+ youth group for young people age 12-19+ youth groups continue to provide a lifeline for those who cannot access the support, understanding or information that they need at home or at school. For many, an LGBT youth group will be the first place they truly feel that they can be themselves. (The Proud Trust) 

The aim of the POUT Burnley programme is to provide an opportunity for LGBT+ young people to meet other LGBT young people. Youth groups provide vital support and
confidence and a safe space to meet.

During the COVID pandemic this session is being delivered virtually on Zoom on a Wednesday evening.

Each district in Lancashire has a youth council, made up of young people aged 12 - 19.

It is an opportunity for young people to have a voice and be able to influence decisions made locally and nationally. Regular meetings in districts give young people the
opportunity to be involved in projects and campaigns that they identify significant to them and others. It also gives them the opportunity to attend monthly meetings at County Hall in Preston equipping them with skills that gives them a voice and influence over decisions that affect them.

During the COVID pandemic this session is being delivered virtually on Zoom on a fortnightly basis on Thursday evenings.

Healthy Start vitamins

You can now collect your free vitamins from Children and Family Wellbeing Service centres by appointment only.

Healthy Start vitamins contain vitamins A, C and D for your child and folic acid and vitamins C and D for you if you are pregnant, breastfeeding or until your baby is one year old. Drops are for your child if they are aged from six months (unless a health visitor has advised earlier use of vitamins) until they are four years old and mums get tablets. You must be receiving the Healthy Start vouchers that you get with your food vouchers. You will exchange the voucher to get your free vitamins.

To book an appointment to collect your Healthy Start vitamins, please call 01254 220546 or 01282 470815.

With Healthy Start, if you are on a low income, you get free vouchers every week to spend on milk, fresh, frozen, and tinned fruit and vegetables, fresh, dried, and tinned pulses, and infant formula milk. You can also get free vitamins.

Apply for healthy start on the Healthy Start NHS website.

Increase your healthy start benefits in some shops

Iceland are increasing the value of the Healthy Start scheme by giving a bag of frozen veg to families who use the vouchers in their stores across England, Wales and Northern Ireland until the end of the year. The free veg, worth £1, will boost the value of the vouchers ensuring families have easy access to great value, nutritious food.

Tesco are also giving any family who use the weekly Healthy Start vouchers a £1 coupon to spend on fresh and frozen fruit and vegetables. Every time a customer hands over their vouchers at the checkout, they will automatically receive the money-off coupon to redeem off their next shop. Tesco have not said when this scheme will end.

The freedom programme

Domestic violence is very common: research shows that it can affect one in four women in their lifetimes.

The Children and Family Wellbeing Service is offering a rolling programme of courses for women to engage with in a supportive environment. The Freedom Programme is
a way of helping you to protect yourself and your children. For details about programmes running please see our Facebook page: Burnley Family Zone on Facebook.

Triple P parenting programme

Our Triple P parenting courses have been on hold during the COVID-19 pandemic, but we are working hard on a delivery plan to introduce these courses back in COVID
secure centres over the coming months.

Courses available include;

Triple P Group – delivered over eight weeks for parents of children up to 12-years. Parents actively participate in a range of exercises to learn about the causes of child
behaviour problems, setting specific goals, and using strategies to promote child development, manage misbehaviour, and plan for high-risk situations.

Triple P TEEN – delivered over eight weeks for parents of teenagers up to 16-years-old who are interested in learning a variety of parenting skills. Parents may be interested in promoting their teenager’s development and potential or they may have concerns about their teenager’s behaviour.

Triple P Stepping Stones – has been developed for parents of children with a disability. Stepping Stones Triple P has been evaluated with families of children with a range of disabilities (for example intellectual disability, autism spectrum disorders, cerebral palsy) and elevated levels of disruptive behaviour. 

For more information and to book your place call 01282 470133.

Outreach work with young people

Youth workers will be out in the community engaging with young people face to face, in a fun and interactive way. This creates opportunity for 11-19 year olds (up to 25 with special educational needs and disabilities) to discuss the issues affecting them, and for youth workers to build connections with young people through regular interaction.

Other service updates and where to go for more information

Book by contacting your health visitor or by ringing 0300 247 0040.

Chat, read and play (0-1 year)

Tuesdays 10-11am. Speech, language and communication in the first year of life.

Postnatal infant feeding group

Tuesday 1-2pm. Live chat on all things feeding.

Moving on to solids

Wednesday 10-11am. For babies under 6 months.

Antenatal infant feeding session over 2 weeks

Thursday 1-2pm. Interactive virtual session for mums to be and partners

Ready steady school

Friday 10-11am. Advice and support for parents and carers preparing for their child's first day.


Volunteer led peer support and is still available from F.A.B Families and Babies:

Our infant feeding helpline is available daily 9.30am-2.30pm 01254 772929 (voicemail available outside of these hours, picked up the next working day).

Whilst face to face support is still suspended due to COVID19 we are still very actively supporting families across Lancashire and South Cumbria (temporarily including areas that would normally fall outside the FAB Lancs and Lancashire County Council footprint).

We have implemented a varied digital offer that includes the following options for infant feeding peer support;

  • One to one video support with a range of platforms to suit the family, including; Zoom, WhatsApp, Facebook Messenger and Microsoft Teams/Skype) – we recommend this option for specific questions or concerns
  • One to one telephone, text or email support
  • Antenatal support group on Facebook
  • Postnatal support group on Facebook
  • Video groups sessions on Zoom
  • Facebook Rooms
  • Monthly 2 part antenatal workshop on Zoom

The Healthier Lancashire and South Cumbria website has information for families during the COVID-19 pandemic and beyond. Including:

  • Your mental health
  • During pregnancy
  • Preparation for birth and childhood
  • After the birth