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Oracle password reset

Overview

There is a forgotten username and password function available on the log in page of the website.

  • You have 3 attempts to try your password, then Oracle locks. The only way to unlock this is via the forgotten password/username link. You will need to have your National Insurance number and details of your bank account on hand to be able to complete this stage.
  • You can have a maximum of 3 attempts per day when using this function so ensure the data is correct before submitting your responses.
  • If your email address is stored within Oracle the information will be sent via email (along with a link to Oracle Self-Service), otherwise it will be displayed on screen.
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