Contacting us over Christmas 2020 and New Year

If you have an emergency and need to contact us out of hours, you can call us regarding a social care matter on 0300 123 6722, or a highways matter on 101 (The police non-emergency number).

You can also follow us on Twitter or Facebook where we will be able to respond during our office opening times.

Contact centre opening times

Date Opening times
Wednesday 23 December 8am to 5pm
Christmas Eve Closed
Christmas Day Closed
Boxing Day Closed
Tuesday 29 December 8am to 5pm
Wednesday 30 December 8am to 5pm
New Year's Eve Closed
New Year's Day Closed
Monday 4 January 2021 Open


Arthur Street offers parking every Saturday, Sunday and Bank holidays in December, pay and display charges apply.

Parking is also available at Preston bus station car park.

Park and ride

Park and ride services over the Christmas and New Year period.

Household Waste Recycling Centres (HWRC)

Our Recycling Centres will be closed on Christmas Day, Boxing Day and New Year's Day. Visit our Household Waste Recycling Centres website to find out when we are open during the Christmas period.


All our libraries will be closed on bank and public holidays. There are additional closures on extra statutory dates.

Find the individual opening times of your local branch on the libraries' website


Museums are unable to open under current Tier 4 restrictions. 

Please visit the coronavirus: museums page for the latest updates from our Museums.

Lancaster Castle guided tours

Due to major refurbishment works taking place in the Shire Hall Complex, we have suspended our guided tours at Lancaster Castle until Spring 2021. Bookable courtyard tours are available from Saturday 2 January 2021. Find out more and book your place.

Registration service

Opening times for registration and certificates services will be reduced over Christmas and New Year.

You can use our registration website to register births, deaths or book an notice appointment while our offices are closed.

Archives (Record office)

Opening times for Lancashire Archives including the Christmas period.

For services not included here, please contact individual venues and services.