Skip to start of page content

User information

 

Check your borrower record online or by phone

 

If you are a registered user of the library service (click here to find out how to become a member), you can check the details of your borrower record and renew online by logging in to your Online Borrower Account or over your telephone with our automatic telephone renewal service.

All you will need is your Membership Number and PIN (Personal Identification Number).

3 Ways to sign up for a PIN number if you don't already have one

You'll need your Membership Card and one proof of identification showing your signature - examples can be found here

Don't forget to state your name, address and Membership Number. Your PIN will be posted to you (for security reasons we cannot email it)
  • Write to:
    Libraries Admin Section,
    PO Box 61,
    County Hall,
    Preston,
    PR1 8RJ
 Don't forget to state your name, address and Membership Number and your PIN will be posted to you.

IMPORTANT NOTE: We regret that the Catalogue and Borrower Information Service will be unavailable for routine maintenance on Sunday morning and the early hours of Monday morning.

The Small Print

  • It's possible to renew items up to 10 times using this service.
  • Some items may not be renewed.
  • Some audio-visual items may be subject to loan charges on renewal.
  • Any item that has been requested by another borrower may not be renewed.
  • Overdue items may be subject to overdue loan charges
 
What's New |