How do you make a Complaint?

You can complain in person, by telephone or by writing to the appropriate Directorate HQ in Preston or to a local office such as a County Information Centre.

The relevant telephone numbers can be found in the TELEPHONE NUMBERS section. You will also find a full list of addresses and telephone numbers in the full Complaints Procedure. When ringing please ask for the Complaints Officer. The Online Form can also be used to lodge a complaint.