Frequently Asked Questions

We aim to make your visit to Queen Street as enjoyable as possible.

Here's some pre-visit information to help you when planning your visit

1. When can I see the machinery running?

The engine is scheduled to run three times during the afternoons that we are open: 12.45pm-13.30pm, 14.15pm-15.00pm, 15.45pm-16.30pm

2. When are you open?

Opening times from 4th March to 27th November 2008

• March to November Tuesday to Thursday 12 noon to 4pm
• April and October Tuesday to Friday 12 noon to 5pm
• May to September Tuesday to Saturday 12 noon to 5pm

Bank Holiday weekends: Saturday, Sunday & Monday 12 noon to 5pm

We are open on Bank Holidays throughout the season, and for 'special weekends' throughout the season. Look out for the dates in the 'Events' section of our website

3. Is there anything for the kids to do?

Yes we have activities for children including paper weaving, printing, games, Mill Mouse trails and dressing up. Look out for the Family Friendly leaflet which gives details of events and activities for families at Queen Street Mill and other Lancashire County Museum venues.

4. Do you have a cafe?

Yes we have a café which serves hot drinks and cakes and snacks. If you would like a more substantial meal, staff will be happy to direct you to a nearby alternative.

5. Can I bring a pushchair?

Yes, the mill is fully accessible for parents with pushchairs and there are baby change facilities.

6. Is the mill suitable for people in wheelchairs?

We have parking close to the entrance for disabled persons and all of the site is accessible by wheelchair. There is only one area on an upper level and there is a lift facility.

7. Can I take photographs?

Please ask a member of staff for permission beforehand..

8. Is there space for car / coach parking?

Yes we have a large free car park opposite the museum.

9. How much does it cost?

Burnley Residents and all accompanied children FREE, £3.00 Adults, £2.00 Concessions, Season Ticket: Adult £6.00, Multi-Pass: Adult £10.00 / Family and Friends £18.00

10. Can we have a guided tour?

Yes, we are happy to provide a guided tour. All we ask is that you book this in advance of your visit. If there's anything else you'd like to know just call us on 01282 412555 or e-mail queenstreet.mill@mus.lancscc.gov.uk