The council will indicate clearly to the public what information is covered by this scheme and how it can be obtained.
Where it is within the capability of the council, information will be provided on the website www.lancashire.gov.uk. Where it is impracticable to make information available on the website or when an individual does not wish to access the information by the website, the council will indicate how information can be obtained by other means and provide it by those means.
In exceptional circumstances some information may be available only by viewing in person. Where this manner is specified, contact details will be provided. An appointment to view the information will be arranged within a reasonable timescale.
Information will be provided in the language in which it is held or in such other language that is legally required. Where the council is legally required to translate any information, it will do so.
Obligations under disability and discrimination legislation and any other legislation to provide information in other forms and formats will be adhered to when providing information in accordance with this scheme.Page 3 of 5