Library opening hours consultation 2017/18

Thanks to everyone who responded to our consultation on the pattern of opening hours we plan to allocate across the week to our local libraries. We have now analysed all the data received.

Broadly the response was generally positive but with some libraries we received the following feedback:

  • You wanted to keep your library open during Saturday afternoons rather than closing earlier. We have adjusted the opening hours to make this happen in our recommendations
  • It would be better to close the library on a different day. We have proposed changing the day of closure to the day you suggest whenever feasible.
  • There are fewer late openings which makes it harder for people who work to attend and young people to carry out our homework. Overall we will have a fairer service to communities across the county with library opening hours which are in proportion to the population that each library is serving. Many can also use our 24/7 virtual digital library online service which provides a digital download library of fiction and non-fiction in eBook and eAudio format. A range of subscription reference resources are also available to all library members. These support homework, study and provide information on areas such as news, local history, business, music, government publications and general encyclopaedias and dictionaries.

We have summarised below the recommended changes to the proposals. The cabinet report outlines the proposals for all libraries.

These proposals, subject to staff consultation, will be implemented from 1 July 2018. The proposals apply to the 47 libraries open at the time of the consultation and not to the 11 libraries reopened since.

Revised recommendations in detail

Burnley

Burnley Library

Currently the library is open until 7pm on Mondays and 5pm on Tuesdays. We proposed that this changed to 5pm on Mondays and 7pm on Tuesdays.

Following the consultation we recommend that Monday is the late night opening. This might not provide as even a spread of late night openings across the Burnley district but Monday is clearly the busier and preferred night for customers to come to the library. Our revised recommended opening hours are:

Monday 9am-7pm
Tuesday 9am-5pm
Wednesday 9am-5pm
Thursday 9am-5pm
Friday 9am-5pm
Saturday 9am-5pm

Chorley

Adlington Library

Respondents who commented on the proposed opening hours for Adlington Library said they disagreed with the proposed Thursday closure, the majority of these respondents were concerned about the toddler group which meets there on a Thursday.

We recommend hours are changed to reflect the concerns of respondents and to close on Wednesday instead of Thursday. Our revised recommended opening hours are:

Monday 9am-7pm
Tuesday 9am-5pm
Wednesday Close
Thursday 9am-1pm
Friday 9am-5pm
Saturday 9am-1pm

Coppull Library

One of the main issues raised by respondents about the proposed hours for Coppull Library was concern at the change in closure day from Wednesday to Thursday. Concern was also expressed that a toddler 'stay and play' session currently held on a Thursday would have to cease.

To reflect concerns of respondents we recommend changing the closed day to Wednesday and to open for a half day on Thursday. We also recommend late opening on Tuesday to give a late night Tuesday opening in the Chorley area. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday 9am-7pm
Wednesday Close
Thursday 9am-1pm
Friday 9am-5pm
Saturday 9am-1pm

Fylde

Ansdell Library

About a fifth of respondents (19%) disagreed with the day the library is closed changing from Wednesday to Tuesday, one reason for this is the change in hours will mean one or more community groups will be unable to meet.

To reflect concerns of respondents we recommend to change to close Wednesday and open Tuesday. Our revised recommended opening hours are:

Monday 9am-7pm
Tuesday 9am-5pm
Wednesday Close
Thursday 9am-1pm
Friday 9am-5pm
Saturday 9am-1pm

Kirkham Library

Some concern was expressed about the proposed closed day being Thursday, as it is market day in Kirkham and it is when many clubs and societies are held in the library.

We recommend to change the closed day to Tuesday and open Thursday morning. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday Close
Wednesday 9am-7pm
Thursday 9am-1pm
Friday 9am-5pm
Saturday 9am-1pm

Lancaster

Carnforth Library

We recommend closing on a Monday and opening Tuesday 9am-7pm. This would retain a late night opening across Lancaster libraries each night except Friday. Our revised recommended opening hours are:

Monday Closed
Tuesday 9am-7pm
Wednesday 9am-1pm
Thursday 9am-5pm
Friday 9am-5pm
Saturday 9am-1pm

Morecambe Library

One issue raised by about one fifth of respondents about the proposed opening times for Morecambe Library is that with only one late night closing and closing at 1pm on Saturday the proposed hours limit when full-time workers and pupils can visit.

We recommend to change Tuesday from a full day with late night opening to 1pm-7pm and reallocate these hours to provide full day 9am-5pm opening on Saturday. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday 1pm-7pm
Wednesday 9am-1pm
Thursday 9am-5pm
Friday 9am-5pm
Saturday 9am-5pm

Pendle

Brierfield Library

Brierfield has a large number of Muslim library members who go to Mosque on Friday which means the library is very quiet. Similarly a large number of children attend on Thursdays to complete homework.

We recommend that Friday afternoon is half day closing instead of Thursday. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday 9am-7pm
Wednesday Closed
Thursday 9am-5pm
Friday 9am-1pm
Saturday 9am-1pm

Nelson Library

For the proposed opening hours for Nelson Library, a fifth of respondents (20%) said that they would still be able to use the library but it would be a lot more difficult and nearly a fifth (17%) said that they wouldn't be able to use the library. Respondents key concerns were the opening hours on Saturday, the hours not being suitable for workers/pupils, and the current opening times being more preferable.

We recommend to change Wednesday from a full day with late night opening to 1pm-7pm and reallocate these hours to provide for a full day 9am-5pm opening on Saturday. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday 9am-5pm
Wednesday 1pm-7pm
Thursday 9am-1pm
Friday 9am-5pm
Saturday 9am-5pm

Preston 

Ingol Library

One of the key issues raised was that the proposed closure of Ingol Library on a Tuesday would end a group/activity, specifically the craft group.

To reflect the concerns of respondents we recommend to close on Wednesday instead of Tuesday. Our revised recommended opening hours are:

Monday 9am-7pm
Tuesday 9am-5pm
Wednesday Close
Thursday 9am-1pm
Friday 9am-5pm
Saturday 9am-1pm

Ribbleton Library

Of the seven respondents who commented about Ribbleton Library's opening hours, four of these said the proposed opening hours would end a toddler group on a Wednesday.

We recommend to change to reflect concerns of respondents and to close on Tuesday instead of Wednesday. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday Close
Wednesday 9am-7pm
Thursday 9am-1pm
Friday 9am-5pm
Saturday 9am-1pm

Rossendale

Whitworth Library

The key issue for responses about Whitworth Library hours was that the closure of the library on Thursday afternoons would end group activities such as a book club and a computer class.

We recommend to change to reflect concerns of respondents and our revised recommended opening hours are:

Monday 1pm-7pm
Tuesday 9am-5pm
Wednesday Closed
Thursday 9am-5pm
Friday 9am-5pm
Saturday 9am-1pm

West Lancs

Ormskirk Library

For Ormskirk Library's proposed opening hours, a fifth of respondents (22%) said that they would be able to use the library but it would be a lot more difficult and over a tenth (14%) said that they wouldn't be able to use the library. Key issues related to the opening hours on a Saturday and the opening hours not being suitable for full-time workers and pupils.

We propose to change Thursday from a full day with late night opening to 1pm-7pm and reallocate these hours to provide a full day 9am-5pm opening on Saturday. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday 9am-5pm
Wednesday 9am-1pm
Thursday 1pm-7pm
Friday 9am-5pm
Saturday 9am-5pm

Tarleton Library

One of the most commonly raised issues about Tarleton Library's proposed opening times is that they would put an end to the craft and reading groups held on Thursday afternoons.

We recommend that the weekday early closing is changed from Thursday to Friday. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday 9am-7pm
Wednesday Closed
Thursday 9am-5pm
Friday 9am-1pm
Saturday 9am-1pm

Wyre

Knott End Library

The main issues raised for Knott End Library were disagreement with the proposed closed day being Thursday (with a preference for Wednesday) and respondents commenting that they would struggle to use the library due to work or school commitments.

We recommend that Knott End proposals are changed to closing on a Wednesday, the late night is changed to Tuesday 9am-7pm and Thursday changed to 9am-1pm. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday 9am-7pm
Wednesday Closed
Thursday 9am-1pm
Friday 9am-5pm
Saturday 9am-1pm

Poulton Library

Some respondents would like the library to stay open later on more than one night as there are concerns for those who will be working and unable to access the library before five.

We recommend that Poulton changes the late night opening from Tuesday 7pm to Wednesday 7pm and changes the half day afternoon closing to Tuesday. Our revised recommended opening hours are:

Monday 9am-5pm
Tuesday 9am-1pm
Wednesday 9am-7pm
Thursday 9am-5pm
Friday 9am-5pm
Saturday 9am-1pm