Comments

Comments, compliments, suggestions and complaints

Lancashire County Council provides information for all bus services in the County, including timetable leaflets, bus stop displays, real time information, SMS, Web & Traveline.

Your Views

....on bus services in Lancashire

For commercial bus services - In the first instance raise your concerns with the bus company. If this is unsatisfactory then you may contact The Bus Appeals Body, c/o Bus Users UK, PO Box 119, Shepperton, TW17 8UX. Tel: 0300 1110001, E-mail: enquiries@bususers.org or Website:www.bususers.org

For Lancashire County Council's subsidised bus services - Send your comments directly to the Bus Services Team via our online feedback form.

REMEMBER to include as much detail as possible about the service to which you refer - including time, date, destination, service number, and the name of the bus company. Include your contact details so that we can give you a response, if appropriate.

All feedback is welcomed from:

• Parents/guardians
• Users of the Traveline public transport information service
• Bus passengers on Lancashire County Council contracted and school services

Did you know?

• There are over 170,000 journeys every day on bus routes in Lancashire
• 25,000 children are taken to a from school each year by bus
• Lancashire County Council has formed an innovative ‘Safer Travel Unit’
• Over £15million has been invested in new interchanges in Chorley, Burnley, Carnforth, Lancaster, Clitheroe, Nelson & Burscough. 
• Lancashire County Council, in partnership with local bus operators, is committed to providing high quality bus travel in rural areas.