The Safer Travel Unit has been set up to improve the confidence of passengers on buses and waiting at bus stops and stations. The Unit has played an important regional and national role in developing strategies for making school transport safe and enjoyable, including education programmes, reporting procedures and Acceptable Behaviour Contracts.
It has introduced CCTV to school buses and bus shelters and has established a protocol for preparing film from CCTV as evidence.
The unit has had notable success in reducing anti-social behaviour and bullying. This has brought improved travel to pupils in general, and in some bad cases of bullying, has actually changed lives.
You can report anti-social behaviour on buses, at bus stops and bus stations on our Incident Reporting Hotline. The line is open Mon to Fri 08:00 to 18:00 and you should report anything that you find unacceptable, particularly if it spoils, or disrupts, your journey.
Please call our Incident Reporting Hotline - 0845 053 0040
For more information, please visit our website www.safertravelunit.co.uk/