Downloads
Is the Trader Right? (268 KB, Acrobat PDF)
What the Law Says When you Buy Services (121 KB, Acrobat PDF)
Bought On Credit (203 KB, Acrobat PDF)
Beds (212 KB, Acrobat PDF)
Car repairs or Servicing (258 KB, Acrobat PDF)
Carpets (184 KB, Acrobat PDF)
Clothes (191 KB, Acrobat PDF)
Double Glazing (339 KB, Acrobat PDF)
Dry Cleaning (139 KB, Acrobat PDF)
Electrical goods (228 KB, Acrobat PDF)
Fitted Kitchens (322 KB, Acrobat PDF)
Gas appliances (207 KB, Acrobat PDF)
Goods (155 KB, Acrobat PDF)
Prams (212 KB, Acrobat PDF)
Secondhand cars (220 KB, Acrobat PDF)
Services (384 KB, Acrobat PDF)
Shoes (213 KB, Acrobat PDF)
Three Piece Suites (165 KB, Acrobat PDF)
Carpets (379 KB, Acrobat PDF)
Beds (281 KB, Acrobat PDF)
Car Repairs and Servicing (366 KB, Acrobat PDF)
Clothes (337 KB, Acrobat PDF)
Double Glazing (384 KB, Acrobat PDF)
Dry Cleaning (253 KB, Acrobat PDF)
Electrical goods (356 KB, Acrobat PDF)
Fitted Kitchens (326 KB, Acrobat PDF)
Fitted Kitchens (326 KB, Acrobat PDF)
Gas appliances (311 KB, Acrobat PDF)
Identifying the Fault (103 KB, Acrobat PDF)
Mobile Phones (394 KB, Acrobat PDF)
Package Holidays (285 KB, Acrobat PDF)
Personal Computers (318 KB, Acrobat PDF)
Prams (315 KB, Acrobat PDF)
Sample letters (1.23 MB, Acrobat PDF)
Secondhand cars (299 KB, Acrobat PDF)
Shoes (329 KB, Acrobat PDF)
Three Piece Suites (315 KB, Acrobat PDF)
Using Guarantee (105 KB, Acrobat PDF)