Supplier Details Form

With the implementation of Oracle release 12, the council’s new ordering and payments system, we need to cleanse the data, of which supplier data is key. Having accurate supplier data allows us to transmit orders and payments effectively and deal with queries and issues efficiently. It also allows a greater understanding of our supply base so we can target future work appropriately and responsibly.

If you miss the deadline, quite simply your records will not be updated in Oracle, the system responsible for releasing payments to suppliers. If there are open requests for payment and the system does not have your records, it will automatically go into error, which will take time to resolve and could have an impact on the timeliness of payment.

The supplier number / username was sent in the original letter. If you have destroyed the letter you will need to email lccsupplier@oneconnectlimited.co.uk to request a reminder.

If you have completed registration you can request a password reminder by going to https://lccsecure.lancashire.gov.uk/supplier/security/forgot.asp, enter your Supplier Number and registered email address. A temporary password will be emailed to your registered email address.

If you do not receive an email from us this is most likely as a result of one or more of the following:

• Your Internet Service Provider (ISP), email service or personal computer protection software has categorized the email as spam (also known as bulk email or junk email). Please check your Spam or Junk folder and allow emails from oneconnectlimited.co.uk. You could also check with your email provider to see if the message was blocked.
• Your registered email address was entered incorrectly.
• You email "inbox" or account is full.

You will need to email lccsupplier@oneconnectlimited.co.uk from your registered email to request your security code to be reset.

It is a partnership with British Telecom to provide ranges of services to, and on behalf of, Lancashire County Council (and other organisations). These services include; Human Resources and Payroll, Information and Communication Technology, Customer Contact Centre Services and Procurement Services. The support associated to this activity will be managed by One Connect Limited, thus the reason for the suffix on the email address.

You need to firstly look at the Supplier Guidelines which shows you how to use the web form. If you have any other issue then please email lccsupplier@oneconnectlimited.co.uk describing the nature of the issue you have. Please be specific on the nature of the issue and provide full contact details if we need to call you back.