There is a statutory process that is to be followed when appealing against a Penalty Charge Notice. Please refer to the How to Appeal link on this site for details of the process.
You will be asked to leave your contact details and a supervisor will call you back within 24 hours.
No, providing the challenge is RECEIVED within 14 days of the Penalty Charge Notice issue date, the option to pay at the discounted rate will be held until a decision is made.
You need to put your points in writing or complete the online challenge on the website including your name, address, Penalty Charge Notice number. Also please send copies of evidence to support the facts. Please DO NOT send originals and keep a copy of all correspondence sent.
We aim to respond to all correspondence within 10 working days; however, if you have not had a response within this time, please telephone the enquires number on the reverse of the Penalty Charge Notice.
This is a technicial fault due to the large volume of calls, please wait a short time and try again later.
You are still the registered owner/keeper with the DVLA and you need to inform them of when and who you sold the vehicle to. The registered owner/keeper is responsible for any Penalty Charge Notices issued to the vehicle.
A note is not a valid permit to park and you would need to send a copy of any evidence to support the reason your vehicle was there ie, breakdown recovery receipt, or delivery note.
No. Challenges to the issuing of a Penalty Charge Notice can only be dealt with in writing. You will receive a written response.
No. You must write, stating the grounds of your dispute. You may also complete the online challenge form via the website.
Please write to us with details and evidence. Please provide proof of payment and/or a copy of both sides of your cheque/postal order if paid by this method.
It is now too late to appeal against the penalty charge notice. Please speak directly to the Bailiff, seek independent legal advice or contact the Citizen's Advice Bureau.