See also
Our customer charter sets out the standards of service you can expect from us.
Find us
Map of Lancashire County Council buildings
Using a SatNav?
County Hall: PR1 8XB
Contact us
You can contact us in the following ways
| Postal Address |
Lancashire County Council PO Box 78 County Hall Fishergate Preston Lancashire PR1 8XJ |
|---|---|
| Email: |
enquiries@lancashire.gov.uk |
| Phone: |
0845 053 0000 (calls to 0845 numbers will be charged via a call setup charge of 3p (including VAT) and a charge of 4.032 pence per minute based on the standard BT tariff. Mobile and other providers - costs may vary considerably. |
| Minicom: |
01254 220666 |
| Translations: |
Documents are available in other languages |
Contact numbers by service
| Service | 0845 Number | Local Number |
|---|---|---|
| General enquiries | 0845 053 0000 | 01772 221600 |
| Blue badge application support (facilitated applications and online support) | 0845 053 0049 | 01772 221649 |
| Cashiers | 0845 053 0007 | 01772 221607 |
| Family Information Service | 0800 195 0137 | 01772 221650 |
| Concessionary Travel - NoW Card | 0845 058 1096 | 01772 530100 |
| Contact Point | 0845 053 0031 | 01772 221631 |
| Corporate Vacancies | 0845 053 0008 | 01772 538888 |
| Lancashire Highways | 0845 053 0011 | 01772 221611 |
| Parent Partnership | 0845 601 4284 | 01772 220107 |
| Registrars and Certification Service | 0845 053 0021 | 01772 221621 |
| Safeguarding Adults | 0845 053 0028 | 01772 221628 |
| Safer Travel Line | 0845 053 0040 | 01772 221640 |
| Schools Admission - Support to online applicants | 0845 053 0030 | 01772 221630 |
| Social Care | 0845 053 0009 | 01772 221609 |
| Social Care - SMS/text (8am - 8pm) * | N/A | 07717 994167 |
| * Please note that we are currently experiencing technical difficulties with the SMS service. | ||
| Waste Helpline | 0845 050 0957 | 01772 221657 |
| Welfare Rights | 0845 053 0013 | 01772 221613 |
Out of hours emergencies contact details
| Social care: |
0845 602 1043 (8pm - 8am Monday to Friday and any time during weekends and bank holidays) |
|---|---|
| Highways: |
01772 614444 |
Compliments, comments and complaints
We welcome your compliments, comments and complaints about any service we provide.