You said, we did

You said:

Some Break Time families told us they would also like to spend time taking part in family activities with their children in addition to attending Break Time group sessions.

(SEND Roadshows, Facebook)

We did:

We made the Max Card available free of charge to all Break Time members, giving families access to discounted family activities across the North West.

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You said:

Families and practitioners told us that information about Preparing for Adulthood was hard to find and was often only available for young people aged 14 and over.

(Lancashire Parent Carer Forum, SEND Operations group)

We did:

We created and published a Preparing for Adulthood Guide that brings together information in clear age‑related sections, supporting families from the early years through to adulthood.

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You said:

Families told us that information about Break Time providers on the Local Offer website was limited.

We did:

We improved provider information by adding more detail about the facilities and support available, and included links to provider websites to make information easier to access.

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You said:

Families told us they wanted more opportunities to access information face‑to‑face and to ask questions.

We did:

Working in partnership with Family Hubs and the Lancashire Parent Carer Forum, we introduced a 12‑month programme of SEND Roadshows across Lancashire, giving families the chance to access information and speak to professionals in person.

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You said:

Parent carers told us they wanted more opportunities to get information and speak to SEND Partnership representatives outside of school and working hours.

We did:

We delivered an online programme of Let’s Talk events with the Lancashire Parent Carer Forum. Sessions were offered in the morning, afternoon, and evening to make them more accessible.