We will email school offers on 1 March 2018 and you'll be able to view them online at the same time.
We can't confirm results with you over the phone due to data protection.
Check your spam or junk mail folders if your email hasn't arrived.
If you're having problems logging in to view your offer online, you can request a forgotten ID or password.
If you need to reset your password, you will need to choose one that is at least 8 characters, one uppercase, one lowercase, one of the following special characters: ! @ # % ^ & * () and one number
If you have more than one email address, you may have registered with a different address to the one you've entered.
If you no longer use the email address that you registered with or can't log in contact us for help.
If you applied late you'll receive your offer after the official offer date.
If you submitted a paper application form you'll receive your offer by post, after the official offer date.
If you have not received your offer letter by 7 March please contact the area education office.
You don't need to confirm the place with us. However, the school or academy may contact you to confirm the place, please respond if they contact you direct.
If the offer is not one of your preferred schools or academies this is because other applicants had higher priority within the determined admission arrangements.
The situation will change for many families as the reserve list and appeal processes roll forward.
If you have made alternative arrangements for your child's education please contact the area education office by letter or email as soon as possible. This will allow any places which become available to be offered to other families who are on reserve lists.
If you need any further information or advice please contact your area education office.
If your child already gets free school meals you don't need to apply again. We regularly check that children are still entitled to the meals and will let you know if you are no longer eligible.
If you are applying for the first time check the eligibility for free school meals and how to apply.
If we think your child is eligible for free travel to school we will send you an application form (usually in May/June). If you have not received your form by 30 June and think you may be entitled then please contact the School Traveline on 0300 123 6738.Page 10 of 13