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Safe Trader scheme

The Safe Trader Scheme helps residents find reputable traders for property repairs, home improvements, gardening services, mobility aids and other services around the home.

Member benefits include:

  • Membership certificate, window and vehicle stickers, and use of the Safe Trader Logo on business documentation and websites.
  • Access to advice and guidance from Trading Standards.
  • Access to Trading Standards mediation should a dispute arise between a consumer and member business.
  • A dedicated business page on the Safe Trader website where the business logo and link to the business website can be displayed.
  • A star rating system based on customer feedback.
  • Periodic awards scheme giving certificates for continually good feedback.
  • Promotion of the scheme by the county council.

Membership requirements:

  • A commitment to treating customers fairly and honestly by signing up to the Code of Practice.
  • Evidence of trading for a minimum period of 12 months and Public Liability Insurance of £2million.
  • Payment of the membership fee of £99 + VAT per annum (from 1st October 2016).

Find out more about the scheme and register your business as a Safer Trader.